Shipping policy
At YOURS VIBE, we are committed to delivering your orders as quickly and safely as possible.
Please read our shipping policy carefully before placing an order.
Order Processing Time
- Orders are usually processed within 1–3 business days after confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- During high-demand periods, processing times may be slightly delayed.
Shipping Time
Estimated delivery timelines:
- Metro Cities: 4–8 business days
- Other Locations in India: 5–12 business days
Delivery times are estimates and may vary depending on:
- Courier availability
- Weather conditions
- Remote delivery locations
- Festivals or peak seasons
- Unexpected logistical delays
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment is completed.
We may offer free shipping promotions on selected products or orders.
Order Tracking
Once your order has been shipped, you may receive a tracking number via email or SMS if tracking is available from the courier partner.
Please note that tracking updates can sometimes take 24–72 hours to appear.
Delivery Delays
While we work hard to ensure timely delivery, we are not responsible for delays caused by:
- Courier partners
- Transportation disruptions
- Natural disasters
- Government restrictions
- Incorrect shipping information provided by the customer
Delivery dates are estimates only and are not guaranteed.
Incorrect Address Information
Customers are responsible for entering the correct shipping address and contact details at checkout.
If incorrect information is provided and the order is lost or delayed, we may not be able to provide a refund or replacement.
Lost or Stolen Packages
If a package is marked as delivered but you have not received it:
- Please contact the courier company first.
- If you still need assistance, contact us at curioocoove@gmail.com.
We are not responsible for packages lost or stolen after confirmed delivery.
Order Cancellations
Orders can only be cancelled before they are shipped.
Once an order has been dispatched, cancellation requests may not be accepted.
Contact Information
For shipping-related questions, contact us at: